The comment space has been given a new look. In addition to a new design, several features have been developed to increase the dialogue and information specific to each idea published on the platform. Among these features, official feedbacks have been introduced. 

What is official feedback?

An official feedback is a comment that will be pinned below an idea published on the platform. This comment is written by one of the platform administrators. The administrator can choose to use a name other than the one used to create his account. For example, he can write under the name of "municipal administration of City X" or "Platform administrator". 

How to add official feedback?

To add official feedback, you must have administrator status. Once logged in with an administrator account, just go to the idea you want to comment on. A specific space will be provided for this purpose. 

These official feedbacks can be modified or deleted at any time by the administrators. 

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