Whether you generate dozens, hundreds or even thousands of ideas through your platform, it helps to have a good method to categorise, filter and find ideas that relate to specific tags.

This is possible through our tags functionality, which allow people to categorize their ideas.

Every CitizenLab ideation project comes with a list of pre-defined "default" tags that people can select from before they submit their idea. You can filter ideas based on these tags in the Ideas page, or see how many ideas you've generated per tag in the Dashboard.

You can specify whether you want to enable Tags and whether Tags are an optional or required field in the Idea Form tab in your Project Admin Panel.

If you would like to customise your tags list (add new tags, delete existing tags, or re-order the tags in the idea form), you can do this in the Admin Panel. This is a two-step process:

1. Add new tags in your Settings

In your Settings page, you will see a tab called Tag Manager - this is where you can add new custom tags to your platform. The tags must be added here before they can be added to individual projects!

2. Customise your list of tags for each project

You can specify the tags that are displayed for each of your ideation projects by going to the Manage Project page. There is a tab called Tags - here, you can add, delete and re-order the tags for this project.

Note: if you delete a tag from the project, ideas that already have been tagged with will keep their tags. You can remove the tags manually in the Idea Manager tab, or if you wish to delete all reference to the tag from all of your projects, you can delete it from the Settings panel in the Admin panel.


Any further questions? Don't hesitate to send us a message at support@citizenlab.co!

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