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A good way to ask for the opinion of the visitors of your platform is using surveys. You can add a survey on your platform in both projects with timeline and projects without timeline.

  • Project with timeline: choose 'Survey' as participation method in a timeline phase

  • Project without timeline: 'Survey' is the overall method in this project

You can read this article on the general set-up of a survey project.

Do you want to use SurveyXact as your survey tool? Reach out to support via support@citizenlab.co or the chat button in the admin panel and we will make sure to activate it!

When activated, follow these steps:

1. Getting the Survey Embed URL (Share Link)

In your SurveyXact Survey, select 'self-creation' in the 'Distribution' menu. Click on 'Enable self-creation' and click on the 'Link' tab. Copy the link shown there.

For this example, the Share Link is http://www.survey-xact.dk/LinkCollector?key=2H8CQ8F392C1.

2. Paste the link in your project (phase).

You don't see SurveyXact as one of the options in your Survey project? Get in touch with support@citizenlab.co.

Unfortunately, contrary to Typeform, SurveyXact does not support passing of custom variables to embedded surveys. This means that

  • Typeform allows us to invisibly track the email of users when they are logged in on the platform while taking the survey. SurveyXact doesn't allow us to link your survey data to your user registration data on the platform.

  • SurveyXact survey results are not directly accessible on the platform.

    Need help or support? Don’t hesitate to get in touch via support@citizenlab.co.

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