To copy projects and folders on the platform, contact us at support@citizenlab.co where we will help you in copying projects and inputs.

At the moment, we are unable to copy folders as a whole but we can copy all the projects included within it individually (you can then re-arrange them into your own folders afterward). You can use this to copy a project multiple times and using them as templates for other projects, saving valuable time and resources when launching a project!

When copying projects, this includes:

  • Project settings and descriptions

  • Project images and files

  • Timeline and phase configuration

  • Events

  • Permissions

  • When include ideas is checked, also ideas (including images, files and the phases assigned to them), votes, comments, participants (users are always anonymized) and baskets

However, this does not include:

  • Custom fields filled in by users (e.g. gender, birthyear etc.), so watch out if you want to keep a nice dashboard!

  • Ideas will lose their tags

  • Idea statuses of all ideas will be reset to proposed; if the proposed idea status is not present on the target platform (e.g. custom idea statuses) and include ideas was checked, the copy will fail

  • Assignees and default assignees (i.e assigned project/folder managers)

Note: A new slug (the last part of the project URL) can be specified. If not specified, the original slug is retained. A number of days can be specified to shift all timestamps towards the future (e.g. publishing dates, timelines, registrations).


Do you have any questions or need help? Don't hesitate to send a message to support@citizenlab.co!

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