After you have have defined the building blocks of your platform (using the e-Participation Canvas), use this checklist before your platform goes live. We have broken down all of the important steps you should take upfront.
Note that some checks are highly recommended. We advise you to complete all these items before you launch your platform to ensure you have the best platform possible.
Most of these settings will always remain the same so make sure you think about all the potential future use cases.
Some of these steps will require you to work with our Support Team. You can easily contact using the chat bubble on the bottom right hand corner of your platform (make sure you are logged in).
Customize your platform’s URL
Add your 'reply to'-email address
We don't process replies to automated emails so indicate where these message should be sent
Add your 'places of residence'
The 'geographic areas' are the areas that are relevant for your organisation
Follow the steps described in this support article.
Finalize the user registration flow
Make sure to ask the relevant user information for all your projects during the registration process.
Customize the content of the different pages and policies
For example, you'll need to add your contact details.
Add your custom favicon
Simply go to yourplatformurl.co/admin/favicon
Link your platform to your Website
Add your url in the “General” tab of the “Settings”
Adapt your platform’s look and feel to your visual identity
Make your platform your own
Get your professional Typeform account
As part of your platform subscription, you get access to a professional Typeform account
Decide on what notifications you want activated
Define which automated emails users should (not) receive
Create a neutral admin account
To test access rights and add neutral admin content
Get access to your Google Analytics (GA) data
If you want link your platform with GA
* If you wish, you can stick to the .citizenlab.co url.
You went over the Platform Launch Checklist and you are now ready to setup your first projects? Now check out:
Need more help or support? Contact our Support Team via the chat bubble.