Make sure you ask the relevant user information for all your projects during the user registration process. Go to the “Registration fields” tab of the “Settings” section. You can make fields required or optional.

We highly recommend that you make the following fields required for analysis and reporting purposes, especially also if you want to make use of the Representativeness Dashboard:

  • 'Year of birth' registration field

  • 'Gender' registration field

  • 'Place of residence' registration field

You can also add a few words next to a field to explain why you’re collecting this information.

Other information that will be relevant when you start analysing your projects results, should also be asked during registration. Examples of registration fields you could add (optionally or required):

  • rural vs urban

  • education

  • employment status (also student or non-student)

Read more about how to pick and edit registration fields in this support article.


Why is asking the right user information important?

Asking the right user information and aligning on the registration flow is important for three reasons:

  1. User registration data allows you to categorize your users in (normal or smart) groups. You can give those users/groups specific rights to take certain actions or see certain projects

  2. Registration fields are asked platform wide, i.e. to every user that registers on the platform. A field that would be added later in the process (e.g. after x users are already registered) wouldn’t automatically be shown to users that are already registered.

    Note: If you use an embedded survey in your project (phase), you could always ask extra (user) info inside that survey. Or if you collect input using the input form’, you can use the fields in that form to ask for extra (user) info

  3. User registration data will allow you to analyse inputs based on demographic features, as well as the ability to use the Representativeness Dashboard. This dashboard allows you to compare your platform registrants to census data in order to see if your platform participants accurately represent your community. To get the best results, match the platform demographic questions with your census questions.


Did this answer your question?