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Adding the 'reply to' email address of your platform
Adding the 'reply to' email address of your platform
Joost Vandenbroele avatar
Written by Joost Vandenbroele
Updated over a week ago

Even though platform users are not supposed to reply to automated emails sent from the platform, such as ...

  • invitations

  • weekly overviews

  • project or timeline updates on projects

  • emails sent from the platform

... sometimes they do. In that case it is convenient that it reaches you and not CitizenLab, since we will not be processing these replies.

So please pass on your general reply-email address (info@..., hello@...., communication@... ) via the support chat bubbel. We will add it for you in our back-end.

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