Getting started with CitizenLab: Set-up

General and technical steps to take while getting started

13 articles in this collection
Written by Joost Vandenbroele and Karel Verhaeghe

General settings of your platform

Changing the look and feel of your platform to match your organisation's visual identity

Written by Joost Vandenbroele
Updated this week

Getting to know your platform's homepage

Your home page offers different ways to customise and demonstrate the value of your platform

Written by Karel Verhaeghe
Updated yesterday

Create your own platform URL / domain name

Picking a good (domain) name for your platform is important. This guide shows you how to configure the platform for your custom domain name.

Written by Joost Vandenbroele
Updated over a week ago

Get access to Google Analytics data from your platform

Give us your Google Tracking ID and get access to all analytics linked to your platform.

Written by Joost Vandenbroele
Updated over a week ago

Setting up your fist project

Creating your first projects

The basic steps to create your first projects. Take your time to fully fill in your project page

Written by Joost Vandenbroele
Updated yesterday

Using project templates to get inspired

Don't reinvent the wheel. Start a project from best practices

Written by Karel Verhaeghe
Updated yesterday

The basics for a successful engagement platform

Inviting people to the platform

You can easily invite people to the platform through e-mail. Add long lists of email addresses or add one person manually.

Written by Joost Vandenbroele
Updated this week

Linking the platform with your website via our interactive widget

There are different ways to link your website with the platform. The most effective is through an interactive widget.

Written by Karel Verhaeghe
Updated this week

Customising the metadata of your platform

Discover and customise the copy used when sharing platform content

Written by Karel Verhaeghe
Updated over a week ago

Moderating and actively taking part in the discussion

Things you can do as admin in an active project (visible to others)

Written by Joost Vandenbroele
Updated this week

Keeping your participants up-to-date

Answer the 5 W-questions, add images, embed video's, attach pdf's and update your audience with a quick email

Written by Joost Vandenbroele
Updated this week

Moderating inappropriate content

Things you can do as admin or project managers that are not visible to others.

Written by Joost Vandenbroele
Updated this week

FAQs & support questions

Making sure your colleagues receive their invitation email

Avoid invitation emails to colleagues ending up in spam by whitelisting our email

Written by Karel Verhaeghe
Updated over a week ago