Getting started with CitizenLab: Set-up

Day 1 at CitizenLab: Launchkit and Set-up guides

Off to a flying start with our Launch Kit

Are you ready to get your platform going and launch your first participation projects?

Written by Joost Vandenbroele
Updated over a week ago

General settings of your platform

Creating a general admin profile

Use a general admin account to communicate with participants and post input in your projects.

Written by Stijn Zwarts
Updated over a week ago

Changing the look and feel of your platform to match your organisation's visual identity

Change your site colours, logo, banner titles and subtitles

Written by Joost Vandenbroele
Updated over a week ago

Customising the About page

Add images, attachments, pictures and contact details!

Written by Joost Vandenbroele
Updated over a week ago

Discovering your platform's site navigation

Your home page offers different ways to customise and demonstrate the value of your platform

Written by Joost Vandenbroele
Updated over a week ago

Setting up the URL for your participation platform

You can set up the URL for your platform using a CitizenLab domain, a subdomain of your organisational website or another custom domain.

Written by Joost Vandenbroele
Updated over a week ago

Getting access to your Premium Typeform account

Ask us to give you access to your Premium account to create advanced Typeform surveys inside a platform project

Written by Joost Vandenbroele
Updated over a week ago

Getting access to Google Analytics data from your platform

Give us your Google Tracking ID and get access to all analytics linked to your platform.

Written by Joost Vandenbroele
Updated over a week ago

Linking the platform with your website via our interactive widget

There are different ways to link your website with the platform. The most effective is through an interactive widget.

Written by Karel Verhaeghe
Updated over a week ago

Setting up your first project

Collecting relevant user data in the registration process

Define what you want to know from your participants

Written by Karel Verhaeghe
Updated over a week ago

Limiting access to your project (phase) to certain user groups

Create user groups to define who can view a project and who can take specific actions.

Written by Karel Verhaeghe
Updated over a week ago

Creating your first projects

The basic steps to create your first projects. Take your time to fully fill in your project page

Written by Joost Vandenbroele
Updated over a week ago

The basics for a successful engagement platform

Updating the settings of your automatic email notifications

Define which automated emails people should or should not receive from your platform.

Written by Karel Verhaeghe
Updated over a week ago

FAQs & support questions

Customising the metadata of your platform

Discover and customise the copy used when sharing platform content

Written by Karel Verhaeghe
Updated over a week ago

Making sure your colleagues receive their invitation email

Avoid invitation emails to colleagues ending up in spam by whitelisting our email

Written by Karel Verhaeghe
Updated over a week ago