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Getting started with CitizenLab: Set-up
Getting started with CitizenLab: Set-up
General and technical steps to take while getting started
13 articles in this collection
Written by
Joost Vandenbroele
and
Karel Verhaeghe
General settings of your platform
Changing the look and feel of your platform to match your organisation's visual identity
Written by
Joost Vandenbroele
Updated this week
Getting to know your platform's homepage
Your home page offers different ways to customise and demonstrate the value of your platform
Written by
Karel Verhaeghe
Updated yesterday
Create your own platform URL / domain name
Picking a good (domain) name for your platform is important. This guide shows you how to configure the platform for your custom domain name.
Written by
Joost Vandenbroele
Updated over a week ago
Get access to Google Analytics data from your platform
Give us your Google Tracking ID and get access to all analytics linked to your platform.
Written by
Joost Vandenbroele
Updated over a week ago
Setting up your fist project
Creating your first projects
The basic steps to create your first projects. Take your time to fully fill in your project page
Written by
Joost Vandenbroele
Updated yesterday
Using project templates to get inspired
Don't reinvent the wheel. Start a project from best practices
Written by
Karel Verhaeghe
Updated yesterday
The basics for a successful engagement platform
Inviting people to the platform
You can easily invite people to the platform through e-mail. Add long lists of email addresses or add one person manually.
Written by
Joost Vandenbroele
Updated this week
Linking the platform with your website via our interactive widget
There are different ways to link your website with the platform. The most effective is through an interactive widget.
Written by
Karel Verhaeghe
Updated this week
Customising the metadata of your platform
Discover and customise the copy used when sharing platform content
Written by
Karel Verhaeghe
Updated over a week ago
Moderating and actively taking part in the discussion
Things you can do as admin in an active project (visible to others)
Written by
Joost Vandenbroele
Updated this week
Keeping your participants up-to-date
Answer the 5 W-questions, add images, embed video's, attach pdf's and update your audience with a quick email
Written by
Joost Vandenbroele
Updated this week
Moderating inappropriate content
Things you can do as admin or project managers that are not visible to others.
Written by
Joost Vandenbroele
Updated this week
FAQs & support questions
Making sure your colleagues receive their invitation email
Avoid invitation emails to colleagues ending up in spam by whitelisting our email
Written by
Karel Verhaeghe
Updated over a week ago