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Login, registration and user management
Login, registration and user management
What you need to know to manage and help your audience
+1
9 articles in this collection
Written by
Joost Vandenbroele,
Aline Muylaert,
Claire Tobback
and 1 other
Login and password reset
Common login and registration issues
Are you encountering a login or registration issue? Follow the next steps to resolve the issue in no time!
Written by
Stijn Zwarts
Updated over a week ago
Registration process
The different steps in the registration process
Getting your users onboard & registered!
Written by
Aline Muylaert
Updated over a week ago
Inviting people by letter: let people log in using a unique invitation code or token
Let people register with a unique invitation code or token, which you could for instance include in a letter or postcard.
Written by
Joost Vandenbroele
Updated over a week ago
Linking the registration field “Place of residence” to “Geographic areas”
Ask people where they live to organise your platform by neighbourhood
Written by
Stijn Zwarts
Updated over a week ago
Enabling e-mail account confirmation to verify e-mail addresses upon registration
Prevent multiple sign-ups on your platforms with fake e-mail accounts by activating our e-mail verification function
Written by
Joost Vandenbroele
Updated over a week ago
User accounts
Can a participant change their user data?
Participants can change or delete their user data (details) anytime in their profile settings.
Written by
Aline Muylaert
Updated over a week ago
Verifying participant identities on your platform
You can verify people using unique codes or in certain markets, a government ID number
Written by
Claire Tobback
Updated over a week ago
Managing, exporting, and deleting user data on the CitizenLab platform
Discover what our user management feature can do for you
Written by
Stijn Zwarts
Updated over a week ago
Grouping participants
Using (Smart) groups to target your communication or work in private projects
Groups allow you to grant granular access to different users based on the information you get from them. Use the group to target your comms.
Written by
Stijn Zwarts
Updated over a week ago