Login, registration and user management

What you need to know to manage and help your audience

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9 articles in this collection
Written by Joost Vandenbroele, Aline Muylaert, Karel Verhaeghe and 2 others

Common login and registration issues

Are you encountering a login or registration issue? Follow the next steps to resolve the issue in no time!

Written by Stijn Zwarts
Updated over a week ago

Registration process

The different steps in the registration process

Getting your users onboard & registered!

Written by Aline Muylaert
Updated over a week ago

Inviting people by letter: let people log in using a unique invitation code or token

Let people register with a unique invitation code or token, which you could for instance include in a letter or postcard.

Written by Joost Vandenbroele
Updated over a week ago

Linking the registration field “Place of residence” to “Geographic areas”

Ask people where they live to organise your platform by neighbourhood

Written by Karel Verhaeghe
Updated over a week ago

Enabling e-mail account confirmation to verify e-mail addresses upon registration

Prevent multiple sign-ups on your platforms with fake e-mail accounts by activating our e-mail verification function

Written by Joost Vandenbroele
Updated over a week ago

User accounts

Can a participant change their user data?

Participants can change or delete their user data (details) anytime in their profile settings.

Written by Aline Muylaert
Updated over a week ago

Verifying participant identities on your platform

You can verify people using unique codes or in certain markets, a government ID number

Written by Claire Tobback
Updated over a week ago

Managing, exporting, and deleting user data on the CitizenLab platform

Discover what our user management feature can do for you

Written by Karel Verhaeghe
Updated over a week ago

Grouping participants

Using (Smart) groups to target your communication or work in private projects

Groups allow you to grant granular access to different users based on the information you get from them. Use the group to target your comms.

Written by Karel Verhaeghe
Updated over a week ago