Project Management | CitizenLab Support Base

General project settings

Including a timeline in your project

Managing your most importance resource: time!

Written by Aline Muylaert
Updated over a week ago

Changing the status of your project

How to publish and archive projects and/or project folders

Written by Aline Muylaert
Updated over a week ago

Changing the URL of a project (folder) or idea

Editing or shortening URLs for clarity and easy sharing

Written by Aline Muylaert
Updated over a week ago

Working with project folders

How to manage and structure your project folders

Written by Aline Muylaert
Updated over a week ago

Setting permissions or access rights for participants in your project (phase)

Define which participants can access and participate in your different projects.

Written by Hugo De Brouwer
Updated over a week ago

Manage projects and project folders

Managing, moderating and maintaining projects

Keep everything up-to-date, give feedback, manage the ideas, update the idea statuses.

Written by Joost Vandenbroele
Updated over a week ago

Copying projects and folders on the platform

Reach us at support@citizenlab.co to complete this action

Written by Aline Muylaert
Updated over a week ago

Profanity and spam: moderating inappropriate content

Tools to manage, edit and delete inappropriate content on your platform

Written by Joost Vandenbroele
Updated over a week ago

Analyse, report and decide

Insights: Technical explanation

Written by Stijn Zwarts
Updated over a week ago

Creating Insights Analysis: Tips & Tricks

Written by Stijn Zwarts
Updated over a week ago

Creating insights to understand what participants are talking about

How our insights tool can help you make sense of your collected posts in a time-efficient way

Written by Karel Verhaeghe
Updated over a week ago

Communication

How to set up SMS Texting (Beta)

As an administrator, you can invite, inform or drive for actions through SMS texting. Here is how to set it up.

Written by Yan Aung
Updated over a week ago

Sending emails to your users and following up on the results

With the email tool you can easily contact users - all of them or users linked to a specific project - and follow up on the results.

Written by Karel Verhaeghe
Updated over a week ago

Surveys

Creating a survey project

You can easily collect survey input using Typeform, Google Forms or Enalyzer

Written by CitizenLab Team
Updated over a week ago

Creating a bilingual survey in Typeform

Show the correct language with the use of hidden fields

Written by Stijn Zwarts
Updated over a week ago

Embedding your Typeform survey in a project (phase)

Learn how to embed your Typeform survey link in the platform and directly access your results

Written by Joost Vandenbroele
Updated over a week ago

How to embed your Google Forms survey in a project (phase)?

Getting and embedding your Google Forms survey in the platform

Written by Claire Tobback
Updated over a week ago

How to embed your SurveyXact survey in a project (phase)?

Getting and embedding your SurveyXact survey in the platform

Written by Karel Verhaeghe
Updated over a week ago

How to embed your Enalyzer survey in a project (phase)?

Getting and embedding your Enalyzer survey in the platform

Written by Claire Tobback
Updated over a week ago

Preventing a participant from taking a survey more than once

Stopping dishonest feedback and platform abuse

Written by Aline Muylaert
Updated over a week ago

Linking your Typeform survey results to the user registration data on the platform with "hidden fields"

Analysing your survey results - How to link your Typeform survey data to user registration data?

Written by Claire Tobback
Updated over a week ago

Creating a smart group of registered users who participated in a survey

Building continued engagement with previous participants

Written by Aline Muylaert
Updated over a week ago

Tips & Tricks for Typeform

How to get the most out of your Typeform survey

Written by Stijn Zwarts
Updated over a week ago

Collecting input and/or feedback

Deciding on the default sorting mechanism for ideas or other input

Organising and arranging how ideas are shown on the page

Written by Aline Muylaert
Updated over a week ago

Assigning input and ideas to your colleagues

Collaborate with colleagues on ideas inside a project

Written by Karel Verhaeghe
Updated over a week ago

Managing projects and inputs via the Activity page

Keep your ear on what users are saying on your platform!

Written by Aline Muylaert
Updated over a week ago

How to bulk import ideas and input (or locations) into your project?

Importing ideas gathered (offline) can be done in bulk. Simply add the ideas in the sheet and we'll import them for you into the platform.

Written by Joost Vandenbroele
Updated over a week ago

Giving official feedback on and updating the status of many ideas at once

It is possible to easily add a (personalized) official update to a long list of ideas and change their status all at once.

Written by Karel Verhaeghe
Updated over a week ago

Customising your project tags

Add tags to ideas to make them more searchable, filterable and findable

Written by CitizenLab Team
Updated over a week ago

Maps

Customising your project map

Visualize the area for which you collect input, with a clearly structured map. Pre-populate your map with active and passive pins.

Written by CitizenLab Team
Updated over a week ago

Participatory budgeting

How to set-up a project on participatory budgeting?

Allow your audience to prioritize and select their favorite ideas.

Written by CitizenLab Team
Updated over a week ago

Proposals

Collecting citizen proposals

Keep track of what matters to your citizens.

Written by Karel Verhaeghe
Updated over a week ago

Polls

Organising a poll

Keeping a pulse on your community

Written by Aline Muylaert
Updated over a week ago

Volunteering

Organizing a volunteering project

Allow participants to sign up as a volunteer for a specific project

Written by Claire Tobback
Updated over a week ago

Workshops

Setting up an online workshop

In this article, we guide you through the key steps of setting up your own online workshops.

Written by Karel Verhaeghe
Updated over a week ago

Group input with tags

Use the tagging method to group workshop input that belongs together

Written by Karel Verhaeghe
Updated over a week ago

Dot voting

How to set up and apply dot voting within your online workshop

Written by Karel Verhaeghe
Updated over a week ago