Setting up your platform

Get started and discover all you need to know about the general settings of your platform

Joost Vandenbroele avatar Aline Muylaert avatar Claire Tobback avatar +2
30 articles in this collection
Written by Joost Vandenbroele, Aline Muylaert, Claire Tobback and 2 others
General settings

Setting up the URL for your engagement platform

You can set up the URL for your platform using a CitizenLab domain, a subdomain of your organisational website or another custom domain.
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Written by Joost Vandenbroele
Updated over a week ago

Locking the registration flow

Asking the relevant user information for all your projects already during the registration process is highly important
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Written by Joost Vandenbroele
Updated over a week ago

Customize the Terms and Conditions if needed

Add your organisational terms and conditions to the T&C page
Stijn Zwarts avatar
Written by Stijn Zwarts
Updated over a week ago

Creating a general admin profile

Use a general admin account to communicate with participants and post input in your projects.
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Written by Stijn Zwarts
Updated over a week ago

Getting access to your Premium Typeform account

Ask us to give you access to your Premium account to create advanced Typeform surveys inside a platform project
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Written by Joost Vandenbroele
Updated over a week ago

Adding the 'reply to' email address of your platform

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Written by Joost Vandenbroele
Updated over a week ago

Updating the settings of your automatic email notifications

Define which automated emails people should or should not receive from your platform.
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Written by Stijn Zwarts
Updated over a week ago

Customize the Privacy Policy for your organisation

Add your organisational items to the Privacy Policy page
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Written by Stijn Zwarts
Updated this week

Getting access to Google Analytics data from your platform

Give us your Google Tracking ID and get access to all analytics linked to your platform.
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Written by Joost Vandenbroele
Updated over a week ago
Designing and styling your platform

Changing the look and feel of your platform + 📹

Adapt your platform’s look and feel to your visual identity by changing the platform colors, logo and banner image.
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Written by Joost Vandenbroele
Updated over a week ago

Creating custom pages on the platform

Use rich information sections to tell stories better and get higher engagement from your community.
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Written by Stijn Zwarts
Updated over a week ago

Customizing the banner image on top of the page

Create a great first impression and provide a coherent digital experience to your visitors
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Written by Stijn Zwarts
Updated over a week ago

Customising your platform's logo

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Written by Stijn Zwarts
Updated over a week ago

Adding events to your platform

Augment your digital engagement strategy with online and offline events
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Written by Stijn Zwarts
Updated over a week ago

Choosing Primary & Secondary Colors

Define the look of your platform and keep it user friendly
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Written by Aline Muylaert
Updated over a week ago

Customising the navigation bar

Add, remove and customize the name of the pages in the navigation bar
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Written by Stijn Zwarts
Updated over a week ago

Customising your platform's font

Match the font of your platform with the one from your website
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Written by Stijn Zwarts
Updated over a week ago

Customizing the homepage banner

Manage the looks of your homepage and make it unique to your community
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Written by Stijn Zwarts
Updated over a week ago

Customising the About page

Add images, attachments, pictures and contact details!
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Written by Joost Vandenbroele
Updated over a week ago

What are the recommended dimensions and sizes of the platform images ?

All you need to know about image sizes, dimensions and displaying. Also find some good and less good examples.
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Written by Joost Vandenbroele
Updated over a week ago