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FAQ
FAQ
Find answers to recurring questions
How the CitizenLab Support Team can help you
General technical questions
What data can you export from your platform?
Can I export the images and attachments of ideas and input on the platform?
How to implement Siteimprove?
How to add Facebook Pixel for your platform?
Does your platform work on all browsers?
How can you improve the referencing of your platform for search engines?
How to customize the metadata of your platform?
How to make sure your colleagues receive their invitation email?
What are automated emails?
Questions related to user management
How to solve common login and registration issues?
Can a participant change their user data?
How to manage, export and delete user data?
How is my platform protected against improper use?
How to register with Itsme or eID (BE)
Questions related to accessibility and policies
How does my platform perform in terms of accessibility?
Can I edit the Accessibility policy, replace it by our own policy, or link to a separate website?
Articles you can share with platform visitors and users
Common user login and registration issues
How can I enable or disable messages from the platform?
If I register and create an account, which of my data will be visible to other people on the platform?
How can I find, post, vote and comment on an idea or input on the platform?
How can I change and delete my user data?
Online workshop support
