Get the most out of your online community engagement platform

What is CitizenLab?

Here for the first time? Have a look at what we do at CitizenLab and how we deliver value

1 article in this collection
Written by Claire Tobback

Getting started with CitizenLab: Set-up

General and technical steps to take while getting started

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17 articles in this collection
Written by Joost Vandenbroele, Stijn Zwarts, Karel Verhaeghe and 1 other

Languages

How to manage multiple languages on the platform

3 articles in this collection
Written by Ashraf Abu Talib

Login, registration process, user accounts and grouping participants

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9 articles in this collection
Written by Ashraf Abu Talib, Claire Tobback, Karel Verhaeghe and 2 others

Designing and styling your platform

Customise your platform’s design and look & feel

3 articles in this collection
Written by Julienne Chen, Ashraf Abu Talib, and Joost Vandenbroele

General Project Management

Learn how to get organised and manage your projects effectively

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20 articles in this collection
Written by Karel Verhaeghe, Joost Vandenbroele, Hugo De Brouwer and 1 other

Participation methods

Discover different tools and methods for participation and engagement on your platform

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21 articles in this collection
Written by Karel Verhaeghe, Julienne Chen, Joost Vandenbroele and 3 others

Communication

Get people to your platform and boost engagement

5 articles in this collection
Written by Joost Vandenbroele and Karel Verhaeghe

Analyse, report and decide

Gather insights and analyse your results to make informed decisions

4 articles in this collection
Written by Joost Vandenbroele and Karel Verhaeghe

Technical specifications and support

Everything you need to know about data security and technical support

2 articles in this collection
Written by Claire Tobback and Joost Vandenbroele

Terms and Conditions, Privacy, Cookies, and Accessibility policy

How to keep up with legal standards and requirements

1 article in this collection
Written by Joost Vandenbroele

Troubleshooting & FAQs

Find answers to recurring questions and common issues

1 article in this collection
Written by Joost Vandenbroele

For platform visitors and participants

Articles you can share with visitors and participants of your platform

4 articles in this collection
Written by Claire Tobback, Ashraf Abu Talib, and Julienne Chen

Videos, Webinars and Demos 🎥

4 articles in this collection
Written by Chris Connolly